Privacy Policy
About personal information protection
Today's rapid advances in information technology have drastically expanded the ways in which personal information is used, and the appropriate use and protection of personal information has become an extremely important social issue.
Bell Denki co.,ltd. (hereinafter referred to as "our company") believes it's our mission to ensure the appropriate use and protect the personal information, and everyone involved with our company, including employees, understand the importance of protecting personal information and are committed to maintaining and thoroughly protecting and managing such information. Therefore, we have established internal regulations regarding the protection of personal information and will make efforts to protect personal information.
About our efforts to protect personal information
- Our company has established internal regulations regarding the protection of personal information, and pledges to make company-wide efforts to ensure proper handling.
- We will use and collect your personal information within the appropriate scope after informing you of the purpose of use and our company's contact information, etc.
- Personal information provided by the customers will be used within the scope of the purpose of use agreed to by the individual concerned.
- We only disclose your personal information to third parties when we have your prior consent or when we outsource our business to a third party.
- We take appropriate security measures to prevent unauthorized access, loss, as well as destruction, falsification, and leakage of personal information in our possession. In the unlikely event of such an occurrence, we will take immediate corrective measures.
- With respect to the personal information in our possession, we will comply with laws, regulations, and other rules concerning personal information, and will promptly make changes and modifications to each item as necessary, such as changes in laws and regulations.
- We will strive to continuously review and improve our internal regulations regarding the protection of personal information in response to the changes in the environment and social conditions surrounding our company.
About the handling of personal information
Our company will strictly protect your personal information in accordance with the following agreements.
1. About the use and collection of personal information
Our company collects and uses personal information (including prospective customers obtained from publicly available information) such as your company name, department in charge, or the name, address, telephone number, fax number, date of birth, email address of the person in charge, etc., as well as transaction history with us, for the following purposes.
- To deliver products, send catalogs, direct mailings, faxes, and emails, provide related services, after-sales service, and information about new products
- To send special offers on our mail-order sales and other related services and businesses
- To contact and inquire about various matters necessary for our business
2. About provision and deposit of personal information
Our company will not provide or disclose to any third party any personal information we collect, such as your company name, department in charge, or the name, address, telephone number, fax number, date of birth, email address of the person in charge, except in any of the following cases.
- When we have obtained the customer's prior consent or approval
- When we request or entrust the handling of personal information to our related subcontractors with whom we have concluded a confidentiality agreement regarding personal information, within the scope necessary to achieve the purpose of use that has been clearly indicated to the individual
[E.g.] : Our related subcontractors include delivery company contracted to deliver products, catalogs, direct mail, etc., company contracted to send phone calls, fax, e-mail, etc., address label printing company for sending products, catalogs, direct mail, etc., and credit card companies specified when you request to pay by credit card, collection consignment company when the product price is unpaid, etc. - When sharing personal information with our affiliated group companies within the scope necessary to achieve the purpose of use that has been clearly indicated to the individual
- When it is necessary to make an inquiry to a personal credit information agency in order to investigate and confirm the customer's ability to pay
- When an inquiry is made by a credit card company to investigate fraudulent use of a credit card
- When we are required to provide information in accordance with the laws and regulations of a court of law
3. About disclosure and correction of personal information
If there is a request from the customer, such as disclosure or correction of his/her own information, we will respond as soon as reasonably possible. For inquiries or corrections, please contact the inquiry desk below.
【About corrections】
Tel:072-494-3675
Fax:072-494-3676
Inquiry form
Address : 1508-5 Tannowa, Misaki-cho, Sennan-gun, Osaka 599-0301
Bell Denki co.,ltd.
【About disclosure】
If you would like to disclose your personal credit information, only mailed applications will be accepted at the counter below. Please note that we may separately charge the actual cost of communication and other necessary expenses for the disclosure of information.
Address : 1508-5 Tannowa, Misaki-cho, Sennan-gun, Osaka 599-0301
Bell Denki co.,ltd.
4. Request for discontinuation of use or provision
Even in cases where we have obtained the consent of the customer to use or provide such information, if the customer requests or proposes that we cease use or provision of such information, we will promptly take measures to discontinue the use by our company or provision to our affiliated group companies. However, we cannot delete information that is minimally necessary for our company's operation.
We will promptly stop sending catalogs/DMs, phone calls, faxes, emails, etc. upon receiving the request from the customer. The contact information is as follows.
Tel:072-494-3675
Fax:072-494-3676
Inquiry form
Address : 1508-5 Tannowa, Misaki-cho, Sennan-gun, Osaka 599-0301
Bell Denki co.,ltd.
To the customer inquiry desk